Client: Moss Family Chiropractic, Canton, Georgia
Led by: Dr. Daniel Moss
Services: Facebook advertising, landing page, email follow-up, conversion tracking, front-desk scripts
Timeframe: 2 weeks
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Moss Family Chiropractic is a Max Living health center in Canton, Georgia, led by Dr. Daniel Moss. The practice helps patients through The 5 Essentials, a program that combines spinal correction, detoxification, exercise, nutrition and mindset.
Health fairs, free screenings, workshops and referrals were bringing in patients, but growth was slow. The practice had no in-house digital marketing experience and not enough time or staff to build and manage online campaigns.
Ignite Marketing built a complete Facebook lead program around a new patient voucher offer:
In the first two weeks, the campaign produced 52 qualified leads at a 13.46% conversion rate from cold traffic. Seven new patients started care in the first week, and four of them signed up for lifetime maintenance, adding more than $6,000 in revenue on a total ad spend of $221.75. A few simple changes to the practice's follow-up process also lifted its close rate by 30%.
"Using the Facebook Ads lead program, we received over 50 leads in the first two weeks. Within the first week, we gained 7 new patients and 4 of those have signed up for life-time maintenance."
Dr. Daniel Moss, Moss Family Chiropractic
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